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Archive for the ‘Major Gifts’ Category

In 2006, D-SIP began recruiting students for the first year of the program.  Brian Restuccia was the first applicant so we asked him to write down some thoughts about his experience.  Here they are!

When I was in my junior year of college, the University of Michigan career center was able to provide me with a lot of internship opportunities to help me decide what I wanted to do.  There were different industries and companies that I looked at, but one opportunity especially caught my eye.  I saw a listing for the Development Summer Internship Program and wanted to learn more.  As a student, I had been engaged in both volunteerism and campus life through my community service fraternity, Alpha Phi Omega.  I saw D-SIP as a way to extend my relationship with the University that I love and get more involved in campus life.

The internship program was a fantastic experience.  Our program director, Kat Walsh, gave my time at D-SIP structure and pushed me to get the most out of my experience as possible.  In addition to the office experience, one of my favorite memories was a specific event.  Our internship group went up to Petoskey for an alumni event, and we were given the challenge of meeting and networking with the alumni at the event.  This pushed me out of my comfort zone and helped me develop skills that are important to not just a career in development, but anywhere.

I had a lot of great experiences in D-SIP, made a lot of great friends and learned about the field of development, which I hadn’t even heard of before I applied.   I think that the most impactful thing I took away from my time in D-SIP was seeing the way that the University of Michigan has touched so many lives.  From hearing the scholarship stories of students that had been able to succeed because of donor generosity, to hearing about donor’s motivations about why they give, it was truly amazing to see the scope and magnitude of the impact that the University of Michigan has.

Looking back at that summer, I am filled with pride to know that I was a part of the Michigan Difference.  While I currently don’t work in the nonprofit world, my experience at D-SIP has helped me select where I do work and that is something that I will take with me wherever I go.  Seeing how the ripple effects of giving can touch so many lives makes it an important criteria for me in finding a company I want to work for.  Knowing that impact has also kept me active and engaged in my community once I left the University of Michigan.

 Thank you D-SIP for all you’ve taught me and all you’ve done for me!

Brian Restuccia

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“Donors don’t give to institutions.  They invest in ideas and people whom they believe.” -G.T. Smith

(picture above: Clements Library which exists because of the generosity of William L. Clements who funded the construction of the library as well as donated his rare Americana collection)

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On my third day of work this summer (which was, in spite of my disbelief, almost a month and a half ago), I went with some co-workers to a panel discussion in which our Vice President for Institutional Advancement (in other words, my boss) was speaking. The title of the discussion was “Making Friends with Benefits” (hah, hah, hah) and included contributions from leaders of non-profit organizations in the area about special events and what worked and what didn’t when producing such functions. The information I heard that morning was interesting, but hardly seemed relevant at the time. Now, several weeks later, I have helped plan, implement, and staff two benefits (and a third is just a few weeks away). Needless to say, the information I heard on day three suddenly seems relevant.

Among the thoughts, accusations, and criticisms I have heard (or thought) regarding benefits this summer are:

The long days and hard work that goes into producing and event are not worth the outcome. Tasks in which I was involved when planning for these events include: Working out the night’s seating chart. Placing complimentary ticket requests to the box office. Calling guests to confirm attendance. Doing more work on the seating chart. Working with a decorator to order, organize, and place a large order of orchids and alstroemeria. Crafting several different displays for the event’s silent auction. More seating chart work. Helping to prepare talking points for the President for the words he would deliver throughout the evening. Making place cards. And, of course, finalizing that darn seating chart mere minutes before the event was set to began.

Benefits get too detached from what an organization is all about. The overarching conclusion from the panel discussion I attended earlier in the summer was that, in order for an event to be worthwhile, it has to be wholly mission-driven. But, as a friend pointed out to me last night, “You can only make a sit-down dinner so mission driven. I mean, it’s dinner. There are only so many things you can do.”

People who attend benefits are clearly snobs because they spend so much money on an evening. On one hand, a benefit does raise money. In the arts, patrons of special events do pay more to hear a performance and have dinner than most would ever dream of contributing to a night out. A few weeks ago, following our annual Opera Benefit, I heard a student of the institution where I work ask, astounded, “Did those people really pay [x] dollars to have dinner and see the opera!?”

Benefits are not worth the trouble unless the event’s income meets budget. Today I sat it on my institutions’ monthly board meeting. It probably comes as no surprise that the questions on everyone’s mind when the topic of Saturday’s gala dinner came up were, “What was the budget for the event?” “How much did the event make?”

Clearly, there are many roadblocks that can easily pop up when an organization is considering hosting a large-scale special event. And, the truth is, many of these points are often valid. Sometimes hard work doesn’t pay off, and events are left poorly attended or coordinated. Sometimes a dinner is just a dinner, and could be serving as a function for anything from a music festival to a law school. And sometimes attendees are really more concerned with spending an evening out with friends than they are about supporting the cause at hand.

But (hopefully, more often than not), an event is hosted that shatters these thoughts. The Season Benefit I helped organize met budget on Saturday evening, allaying the fears of our board members. And, our donors were far from the snobbish stereotype that seems to exist in so many minds. In fact, they were delightful, charming, and thoroughly appreciative of the hard work that had gone into planning the evening. I was reminded that our donors knew they didn’t have to spend so much money on a night out (instead of coming to our Opera Benefit two weeks ago, they could have seen the same opera the next night for…well…much less), but that they chose to do so to show their support for our organization.

There was a moment when I walked into our gala dinner on Saturday evening and was overwhelmed by what I saw. Our dinner (totally and completely linked to our mission) was held, following a performance, on the stage of the massive auditorium that houses hundreds of performances every summer. Three glittering chandeliers hanging from the ceiling towered about the magenta and fire tablecloths. The vibrant light display that illuminated the stage was the perfect juxtaposition to the night sky that surrounded our intimate gathering. And, on top of it all, everyone was happy. Laughter echoed throughout the hall and smiling faces toasted what we would later learn was hailed as one of the best events ever held at our festival.

I don’t know if it was the fact that we were on stage or that we had just come from a spectacular recital given by one of our generation’s preeminent performers, but, at that moment, I knew I wasn’t surrounded by just any philanthropists – I was surrounded by patrons of the arts. Not being the hugest sports fan myself, I was a bit doubtful of Wesley’s mention a few weeks ago of the comparison between the arts and sports. But, on Saturday night, and again today when my boss delivered her report on our event, I couldn’t help but elatedly think to myself, My team is winning.

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I know it has been a while since I posted, but I have been not only working but interviewing for my first full-time job out of college. A couple weeks ago, I started interviewing with a couple high-level Morgan Stanley Smith Barney employees. These two guys were personal friends of Doug, which is why I was afforded the opportunity to interview with them. What was meant to be a simple informational interview turned into an invitation to start the application process. I had to take an exam online (financial services math exam) and go through an interview with a regional sales manager, but I walked out with a job offer after only 2 weeks in the process. I know I did not end up in the non-profit sector as I thought I would after being in the D-SIP program, but I got an amazing job with a world renowned company in one of the toughest economies our country has faced since its inception. I will definitely be working myself to the bone starting in mid-September, but I will be doing something I’ve always wanted which is developing strong client relationships with new, highly-influential people while making a significant contribution to their lives. This contribution is centered primarily around their long-term financial goals, and maybe more indirectly around helping the metro-Detroit community (which I always have in mind). I have no doubt that I will take the things I’ve learned from D-SIP as well as the Fisher Foundation internship and the relationships I’ve built to personally make a meaningful impact in my community and the institutions that ensured my success. And, fortunately I get to stay in the metro-Detroit area as I start this new job.

Enough about the new job. I need to share some information about my current job. So, Doug Stewart – my boss has finally returned to the office after spending a few weeks at various conferences and some well-deserved vacation time. As I continue to work on my giving opportunities project and some grant summaries of projects to which the foundation has contributed, Doug has me listening in on his phone meetings with various organizations requesting funding. There were two meetings today he asked me to sit in so I will just share the general situation (minus the names of the organizations and those details) to highlight some of the key takeaways development professionals should know when developing relationships with donors or potential donors.

First Call:

On the first call, the new development director called to introduce herself as the new liaison with the foundation. Doug has had an extensive relationship with one of the past development directors as well as a few other involved individuals with this organization and is a board member for her organization. Doug has personally made an annual gift for the past few years to this organization and has brought a proposal to the foundation board on their behalf in the past (which didn’t pan out). After the development director introduces herself, she begins to talk about a new program the organization is putting together soon and asks Doug if the foundation would be willing to fund it at various levels. This particular program does not exactly fit with the foundation’s impact areas or interests at this time so Doug tells her just that. He tells her that he does plan on contributing, personally, as he has in the past and that the foundation would be glad to provide advice/consultation if she ever needs it.

My thoughts:

Maximum – ask for Doug’s annual gift

Minimum – Introduction (as new Dev Director) & Introduce this new program, but don’t make the ask for that

Doug tells me this is fine, but here are some things she could have done differently. She should have mentioned in the beginning the homework she had done on the relationship the organization has had with Doug over the years before she became the new director. She could have found out a lot of information about the proposal that didn’t work out in the past and the undeveloped relationship the organization has with the foundation. Then she may not have made the ask for this new program, knowing that the foundation had not made any gifts to them in the past. Definitely, the minimum outcome would be getting Doug to reinvest in the program he has contributed to in the past. Maybe she should have started with that, seen how (well/or bad) that conversation was, then once she got a yes for that, she could move forward with this new project. Either way, he says the conversation went fine.

Second Call:

The second call came out of a brief interaction Doug had with a corporate/foundation relations professional from a university. She connected him to development director as well as a physician working on a particular program that needed funding. The three individuals were on the conference call with Doug as I listened. This program they pitched, almost immediately in the short conversation, did not have a significant connection with the foundation’s geographical interests or its impact areas. The physician went into detail about the program, which for the most part had already been outlined in an e-mail that had been sent over beforehand (with the funding request amount included). The development director asked about the foundation’s key areas and if there was a match between them and their program to which Doug had to tell them that it was not going to fit right now, but possibly down the road the foundation might reach out to new impact areas that would include projects like this one.

My thoughts:

Maximum – Find out the foundation’s impact areas and if they match with the focus of the program.

Minimum – Tell Doug more about the program and its details.

Since the foundation is invite-only when it comes to proposals, I think it was too soon for the group to include the dollar amount they wanted to request from the foundation. I also think once it was a three-on-one conversation, they expected this phone call to lead to an instant “yes” we’ll take your proposal. However, I think it was too soon in the relationship to bring in the physician involved in the program. Maybe a discussion with the development director alone would have told them they would not fit right now. The physician would not have had to dive into all of the intricate details of the program or examples of ways they are impacting the community in which they operate. Doug told me that my idea of the maximum and minimum outcomes was fine, but they should have done something else. They could have set up a specific meeting time down the road to inform the foundation of new developments with their project/how it might fit with the impact areas to make that connection. He also mentioned “permission-based marketing.” Instead of just starting the program description very early on in the meeting (in the first interaction with the donor) and just barreling through it all quickly, make sure your goals and the donor’s goals are in sync – gain permission to market your program to them. When the first interaction is over the phone (and only scheduled to last a half hour), it is too difficult to get through your organization’s goals and activities, a specific program that needs funding (an ask) and develop a relationship with the donor.

So, in one day, I learned a ton about development interactions and the moves management process. I am definitely getting the hang of predicting what the maximum and minimum outcomes should look like (standing in the shoes of the development professional as well as the donor). As I finish up the last 3 or 4 weeks of the internship I hope to share more of these interactions or anecdotes about development. I apologize for the lack of posts on my part for the past few weeks (it has been a busy but rewarding time for me). Until next time…

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Whenever I do a Google search, underneath the toolbar there is a message that says something along the lines of “About 320,000 results (0.17 seconds)”. I equate the term Google with big results in little time, but unfortunately this is not the case as Google struggles to give.

Google celebrated its 10th Anniversary in 2008 and as a way of giving back it announced the beginning of Project 10100 in the fall of that year. Project 10100 promised $10 million dollars to the 5 best ideas for using technology to improve the world. Google received 150,000 ideas and narrowed them down to 16 finalists which were then voted upon by the public. Public voting ended in October 2009 and after 9 months Google has yet to announce the winners.

Google’s Project 10100 website has not been updated for months, emails sent to the Project 10100 account bounce, and Google has remained quiet about the status of the project. CNN and Wired have both reported on the delay, but Google has yet to respond.

Now there are a lot of pessimists out there saying that Google doesn’t want to give and is just hoping everyone will forget the pledge it has made, but I have to disagree. Google has already made $6.77 billion in the first quarter of this year and in comparison $10 million is really spare change for them. I think the main reason why Google has delayed its gift is because it doesn’t know who should win.

Imagine being the recipient of 150,000 requests and having to pick the best one.  If I were in Google’s position it would take me years to pick a winner. In my last post, I asked you all why you give. But I think a harder question to answer is why don’t you give. I know I like to give to nonprofits and causes that strive to end homelessness, cure cancer, and promote education and health care in third world countries. But so many causes fall under that umbrella, and almost every idea seems both compelling and urgent. I don’t have money and I want my gift  to do a lot of good, but how do I choose from organizations and people that basically all do the same thing?

Google is a very prominent example of how hard giving can be. If you had $10 million dollars and 150,000 people asking you for money, how would you decide? Have you ever had a hard time deciding where to give? What causes/nonprofits would you refuse to give to (KFC pink buckets anyone)?

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It has been a while since I blogged last, but I haven’t forgotten about it. I’m sure, you all are getting more and more busy as this summer moves along – I know I have been. Over the past few weeks, I have still been forming my objectives for this internship, while working on my major project for the summer and figuring out what my next steps are beyond my time with the Fisher Foundation. I am learning quite a few fundraising tactics from Doug as he allows me to listen in and contribute on his phone calls with development directors/professionals from various non-profit organizations in the Metro Detroit area particularly involved in early childhood development. Specifically, he encourages me to contemplate the maximum and minimum outcomes these professionals may be expecting to have happen on the phone call in terms of establishing a grants relationship with the foundation or seeking financial contributions from them. This is part of a presentation Doug has given in the past (to former D-SIP interns – not including my class) related to “Moves Management,” something you all may have heard about in major gift work. Doug also has purchased an extremely useful book for me written by a colleague of his in major gift fundraising (William T. Sturtevant), called “The Artful Journey (http://www.amazon.com/Artful-Journey-William-Sturtevant/dp/1566250900).” I recommend this book for anyone who is interested in major gift officer work, it is very insightful. There are a lot of dynamics that play into the major gifts donor relationship process, but the best possible outcome and the minimum acceptable outcome is one of the highlights in the moves management chapter of the book. I am about half way through the book, but I have learned a ton and some of it is review because my conversations with Doug were identical to the lessons in The Artful Journey. So, when I’m listening in on these phone calls I am putting myself in the shoes of these development professionals and thinking about what I would want to accomplish either in terms of stewardship or cultivation as the representative of an organization who associates with the Fisher Foundation. Before and after a phone call, Doug will brief me about the organization, their relationship with the foundation, the person’s background who’s on the phone, and what he believes the call will involve. He encourages me to ask questions to them or contribute to the conversation if I feel the need. After it’s over, he’ll ask me how I thought it went and what I believed the person was going for in the best possible outcome or minimum acceptable outcome, and whether I’m right or wrong, he’ll teach me what he’s learned from past experiences through his many years in fundraising. I still have a lot to learn and I feel like I am slowly developing an instinct for what is expected to happen on the calls. It is very interesting and it was definitely my favorite session of the D-SIP classes (major gifts – Friday session). I’m sure I will take part in many more as the summer goes on and hopefully I have some major insights to contribute later for the blog (though some things will have to be left out for confidentiality purposes).

As far as my other work goes, Doug and I are crafting a giving opportunities piece for the other non-staffed family foundations who have partnered with the Fisher Foundation. This project is specific to early childhood development and will promote transparency in the giving process (budget allocations, etc.). This way, foundations can see exactly how many parents, children, education providers… they’re providing support for in the Detroit community. This kind of tool may be useful (which we’ll find out by providing an example to our foundation’s partners) in levering the vetted research done by the Fisher Foundation staff in early childhood education and care. And, the non-staffed family foundations who share similar core values can partner with us and make large contributions to organizations advocating for early child care. Eighty-five percent of the emotional and intellectual wiring of the brain is formed during the first three years of life. Therefore, it is important that children, especially in Detroit, are given the opportunity to develop the reading skills needed to succeed academically and in life in general. So if we can get other family foundations to embrace this giving opportunities tool, it could lead to several “highly-impactful” initiatives in Detroit for the future leaders of our community. I am currently making great strides in crafting the text and combining funding opportunities the Fisher Foundation has contributed to in the past to create an example for how the whole piece will look in the end. We’ll get feedback from close partners with The Skillman Foundation and the Council of Michigan Foundations and see if this project interests them. That is the gist of my major project for the foundation and I am definitely learning a lot about early childhood development in the process. I will keep you all posted on how my project with Doug is going.

Through all of this Doug is very supportive in helping me secure a job by the end of this internship in August. He is putting me in front of individuals and making sure I am making enough time outside of work to set up interviews and develop my early career. I will also let you all know if there are any major developments in this department (especially if I end up in a development position). Until next time…

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